Terms & Conditions


  1. This website is managed by the Definitely Maybe. Throughout these terms and conditions, the terms "we," "us," and "our" refer to the Definitely Maybe.

  2. By using this website and accessing the information, tools, and services offered, you agree to abide by these terms and conditions and the associated privacy policy found on our website.

  3. Your visit to our website and/or the purchase of items imply your acceptance of these terms and conditions.

  4. Please check this website page for the most current version of these terms and conditions. We reserve the right to update, modify, or replace any part of these terms without prior notice by posting updates on this page. It is your responsibility to review these terms before making any purchase.


  1. We retain the right to refuse service to anyone at any time.

  2. Any content you submit on this website may be transferred unencrypted and may involve transmissions over various networks. You may not reproduce, duplicate, copy, sell, or exploit any part of the content on the website for commercial gain.

  3. Headings and titles on this website are for convenience only and do not constitute any part of the terms and conditions.


  1. Our website offers a variety of products and services for sale. When referring to an 'item,' we mean a single product or service available for purchase.

  2. We make reasonable efforts to ensure that the details displayed for items offered for sale are correct.

  3. While we strive for accurate representations of appearances, colors, textures, or finishes, the actual goods or services' images may differ due to monitor variations.

  4. We may not accept your order due to reasons such as item unavailability, payment authorization issues, pricing errors, system failures, or failed customer validation checks.

  5. An order confirmation email does not confirm acceptance of your order. Acceptance occurs when your goods are dispatched.


  1. Item prices are subject to change without notice.

  2. We reserve the right to modify or discontinue any part of the service or content without notice.

  3. We are not liable for any modification, price change, suspension, or discontinuation of the service.


  1. Delivery options may be presented during checkout, and estimated delivery timescales are provided as estimates only.

  2. "Next day delivery" orders placed on Fridays, Saturdays, or Sundays may not be dispatched until the following Monday.


  1. Contact us immediately to cancel an order. If dispatched, return the item at your cost. Refund policy applies to unprocessed cancellations.

  2. Personalized, perishable, or time-critical items may not be cancelable for a full refund.


  1. We are not liable for direct, special, indirect, or consequential damages resulting from the use or inability to use ordered items.

  2. You agree to indemnify us against all claims, liability, damages, costs, and expenses arising from any breach of our terms and conditions.


  1. These terms and conditions are governed by English Law, subject to the exclusive jurisdiction of the courts of England & Wales.


  1. These terms, along with our Privacy Policy and Refund Policy, constitute the entire agreement between parties, superseding any prior agreements.


  1. If any term is found unenforceable, the remaining terms will continue in full force.

  2. Delay or failure to comply with obligations due to events beyond our control will not make us responsible, nor liable for any loss incurred.