Do I need to register?

No, registration is not mandatory to place an order. You can easily make a purchase as a guest on our website. However, we encourage you to become a member for a more streamlined experience. By registering, you can save time on future orders as your details will be securely stored. Additionally, as a member, you'll enjoy the benefits of being part of our mailing list, receiving exclusive discounts, and voucher codes during online promotions.

Can I reserve an item and collect?

Certainly! To reserve an item for collection, simply place an order through our website. During the checkout process, choose the "pick up from store" option. This allows you to secure the item and collect it at your convenience.

Order Cancellation Policy

Can I cancel my order once it's been placed online?

Typically, we do not allow order cancellations due to resource considerations. However, we understand that circumstances may arise, and if time permits, we will do our best to accommodate customers' requests for order cancellations. Please contact our customer service as soon as possible to discuss the possibility of cancelling your order.